UX WEB / SCHOOL EXPERIENCE

Motherlode Christian School

MLCS ACADEMIC Crest copy

Built for clarity and trust.

A web experience and supporting brand system designed to help families understand the school quickly, explore programs confidently, and take the next step toward enrollment.

PRODUCT SNAPSHOT

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Role

Design Lead
(UX + Visual)

Led decisions across IA, navigation, and responsive UI.

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Audience

Prospective families
Parents evaluating fit, current families seeking updates.
 

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Scope

Web experience + system
Homepage, key pages, and brand consistency rules.

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Platform

Responsive web
Designed for desktop, tablet, and phone.

OVERVIEW

A calm front door for a high-trust decision.

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Choosing a school is emotional and high in consideration. The experience must reduce doubt, clearly communicate values, and make key information easy to find. This project focused on structured content, confident hierarchy, and a consistent identity system so families can move from interest to action without friction.

THE CHALLENGE

Make “everything important” feel organized.

School sites carry broad information for different audiences. The challenge was to keep navigation predictable, prioritize the most important tasks, and present content in a way that feels trustworthy and easy to scan, especially on mobile.

USERS

Designed for families on a timeline.

Different audiences, same need: find the right answers fast.

users

Prospective families
Evaluate fit, programs, and next steps.

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Current families
Find updates, calendars, and key resources.

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School staff 
Communicate consistently and keep information current.

APPROACH

Structure first. Then strengthen the signal.

I treated the site like a product journey: clarify top tasks, define the structure, then design a repeatable system that holds up over time.

Discovery

Identified primary audiences and the most common high-intent tasks, especially admissions and key information families look for early.

Define

Translated those tasks into a clear information architecture and repeatable page model to keep the experience consistent as content grows.

Design

Designed responsive layouts and a calm hierarchy so users can scan quickly, understand the school’s value, and take action with confidence.

KEY DECISIONS

The decisions that shaped the experience.

Three choices improved clarity, confidence, and consistency across the site.

01

Prioritize admissions pathways

Made admissions and program exploration easy to locate and understand, reducing friction for high-intent visitors.

Less emphasis on secondary content in exchange for faster access to top tasks.

02

Build a repeatable page system

Used consistent templates and hierarchy patterns so users learn the site quickly, and staff can maintain it without design drift.

Fewer unique layouts in exchange for stronger predictability and easier updates.

03

Make trust visible through consistency

Aligned typography, spacing, and brand cues so the experience feels stable and credible across touchpoints.

Fewer stylistic flourishes in exchange for clarity and a more professional signal.

REFLECTION

Trust is built through clarity.

This project reinforced a simple principle: when a decision is high-trust, the experience must feel calm, consistent, and easy to navigate. Structure reduces cognitive load. Consistency reduces doubt.

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A school website succeeds when it turns big questions into clear next steps and helps families decide with confidence.

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Selected Works

TIAAEnterprise UX • Institutional Services
University of North FloridaUX Leadership • Higher Education
P-CubedBrand Strategy • Consulting Experience
Castilleja SchoolUX Systems • Institutional Systems
Golden Pearl RetrieversUX Web • Digital Commerce Experience
Unbridled SMBrand UX • Sports Management Platform
Conocete a ti mismoBrand UX • Digital Service Experience
Barcelona Bay AreaUX Web • Sports Club Experience
Palo Alto Soccer ClubUX Web • Sports Club Experience
Motherlode Christian SchoolUX Web • Education Experience
DV DesignBrand UX • Portfolio Platform
Ajax SonoraUX Web • Sports Club Experience
Sonora High ShoolUX Web • Education Experience
Mike Suess InsuranceBrand Identity • Small Business
DVUX

Contact

Diego Velazquez
Email: diegovelazquezdesign@gmail.com
Web: diegovelazquezdesign.com
www.linkedin.com/in/dvelazquezdesign

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